Help Center

About Us

Why are your products priced so competitively compared to other websites?

How can it be so cheap?

Why should I purchase here?

Good reasons to become our clients

Am I protected when buying?

What if something goes wrong?

What is your Refund Policy?

What is your Refund Policy?

Is there any guarantee for my purchase?

What if my product doesn't work?

Our Products

Can I transfer the licence to another computer?

If your computer is broken or you purchased a new device and you need to transfer it.

What does my purchase include?

What will I receive?

Can I get any discounts?

You can get up to 30% off!

Will I be able to download updates from Microsoft?

Will my product be eligible for Windows Updates?

Where do the products come from?

Where do you get the products you sell from?

How do I know that your products are original?

Reasons to be sure that our products are original.

How long will my product be valid for?

Will my product expire after a certain time?

32 or 64 bits: Which edition should I install?

What is the difference between the 32- and 64-bit versions of Windows?

Can I request my product in a different language besides English?

Can I get my Windows or Office product working in a specific language of my choice?

Billing and payments

What payment methods do you accept?

What methods can I use to pay for my order?

How long will it take to approve my order?

After having paid, how soon will my order be available?

I have already paid. How long should I wait for my products to be approved?

I have been waiting a long time for my order to be approved.